Frequently Asked Questions
What is Argan Oil?
Argan oil is a natural oil extracted from the kernels of the Moroccan argan tree. It is rich in Vitamin E, antioxidants, and essential fatty acids that help nourish, hydrate, and protect the skin.
Is your Argan Oil 100% pure?
Yes. Our Argan Oil is 100% pure, cold-pressed, and free from additives, fillers, fragrance, and preservatives.
Is it suitable for all skin types?
Yes. Argan oil is lightweight and non-comedogenic, making it suitable for:
- Dry skin
- Oily skin
- Combination skin
- Sensitive skin
However, we always recommend a patch test before full application.
When will my order be processed?
Orders are typically processed within 1–3 business days. During high-volume periods, processing times may be slightly extended.
When will my order ship?
Once processed, your order will be shipped immediately. You will receive a shipping confirmation email with tracking details once your package has been dispatched.
How long does delivery take?
Delivery times vary depending on your location:
- Domestic: 3-5 business days
- International: 5-12 business days
Please note that delays may occur during holidays or peak seasons.
Can I change or cancel my order?
If your order has not yet been fulfilled, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.
What if I entered the wrong shipping address?
Please contact us immediately. If the order has not yet been fulfilled, we can update the address. If it has already shipped, we cannot guarantee changes.
What if my order arrives damaged?
If your product arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, and we will resolve the issue promptly.
My question is not listed, what do I do?
If your questions is not listed here. Please contact our custom support and we will always be happy to help.
